Return Policy
At The Created Apparel LLC, we strive to ensure our customers are completely satisfied with their purchases. If for any reason you are not satisfied with your item, please review our return policy below:
Time Frame: We accept returns within 30 days of the purchase date. Items must be postmarked within this time frame to be eligible for a return.
Condition of Items: All returned items must be in their original condition, unworn, unwashed, with tags attached, and in their original packaging. Items that do not meet these criteria will not be eligible for a return.
Return Process: To initiate a return, please contact our customer support team at info@created-apparel.com to obtain a return authorization and instructions. Once your return is authorized, you will receive a return shipping label via email.
Refunds: Refunds will be issued to the original payment method within 7-10 business days of receiving and processing the returned item. Shipping costs are non-refundable.
Exchanges: If you wish to exchange an item for a different size or color, please return the original item for a refund and place a new order for the desired item.
Shipping Costs: Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service to ensure your return arrives safely.
Processing Time: Please allow 7-10 business days for us to process your return and issue a refund.
Right to Deny: We reserve the right to deny any return for any reason. This includes, but is not limited to, returns that do not comply with our return policy, items that are damaged or altered, or orders suspected of fraud.
Contact Information: If you have any questions or need assistance with your return, please contact our customer service team at info@created-apparel.com.
Thank you for shopping with The Created Apparel LLC. We appreciate your business and are here to help ensure your satisfaction.